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HVAC FAQs

HVAC Maintenance FAQs

What maintenance tasks can a homeowner perform?

Follow these steps to keep your HVAC system running smoothly:

  • Trim back vegetation from around the outside unit
  • Hose down the outside unit to remove leaves, cobwebs, and other debris
  • Gently straighten any bent fins on the outside unit with a fin comb
  • Keep all air vents open and unobstructed
  • Replace the air filter regularly

Is professional cooling and heating maintenance necessary?

Yes. Furnace and AC maintenance involves steps that homeowners can’t do themselves, such as measuring airflow, checking for ductwork leaks, verifying the proper refrigerant charge, and calibrating the thermostat. Make annual HVAC maintenance a priority to enjoy these benefits:

  • Increased efficiency
  • Reduced energy costs
  • Decreased risk of breakdowns
  • Lower repair costs
  • Longer equipment life span
  • Warranty protection

To schedule heating or AC maintenance with Travis Crawford Heating and Cooling, Inc., please call our Charlotte location at 704-999-9174 or our Triad office at 336-499-7575.

HVAC Repair FAQs

How do I know I need heating or AC repair?

Schedule HVAC service right away if you notice any of these signs:

  • Strange noises or odors
  • Furnace or AC running constantly
  • Lukewarm or minimal airflow
  • Frozen air conditioner
  • Flickering or yellow-colored furnace flame
  • High utility bills despite normal usage

When should I have my air conditioner recharged?

The refrigerant line is a closed system, meaning you should never require a recharge as long as everything is functioning correctly. However, if a leak develops, you’ll need a professional to fix it and recharge the system to the proper level.

Do you provide emergency heating and AC services?

Yes. After-hours emergency services and same-day appointments are available. Expect a NATE-certified technician to arrive in a fully stocked vehicle, ready to serve your needs. We abide by all EPA standards and guarantee all HVAC repairs with a one-year warranty.

If you need heating repair or AC repair in Charlotte or the NC Triad area, contact Travis Crawford Heating and Cooling, Inc. to schedule an appointment.

HVAC Replacement FAQs

How long does heating and cooling equipment last?

With proper maintenance, the life span of an air conditioner is about 15 years. Furnaces tend to last closer to 20 years. It might be time for a new HVAC system if your older unit is facing a costly repair, your energy bills are on the rise, or you’re experiencing significant comfort issues.

Is it possible to run a new outdoor unit with my existing indoor unit?

Sometimes. However, if your cooling system runs on an older type of refrigerant called R-22 (Freon), it won’t work with new R-410A (Puron) equipment. Even if the two components are compatible, a mismatched system could reduce performance dramatically, resulting in higher energy bills. That’s why we recommend replacing all parts of your HVAC system at the same time.

To schedule heating system replacement or AC replacement in Charlotte or the Triad area, please contact Travis Crawford Heating and Cooling, Inc. today.

Indoor Air Quality FAQs

What type of humidifier or dehumidifier should I buy?

Humidifiers and dehumidifiers help maintain the ideal relative humidity level in every season. We suggest using whole-house models to maximize the benefits in every room. Let our experts assess your situation and recommend the best products to fit your needs.

How often should I change the air filter?

The filter should be replaced once it appears dirty or clogged. For many homes, this is typically every 30 to 90 days. If you smoke, have pets, or suffer from severe allergies, you may want to replace the filter more often.

To schedule indoor air quality services with us, please call 704-999-9174 to reach our Charlotte office, or 336-499-7575 to speak with our Triad location.

What clients say

“Service tech prompt. Identified problem quickly. Apparently a big stick slipped and fell in the fan. The goodbar was removed. Good. Kind.”

“Fantastic company! Customer service is top notch. Don’t use any other company for your heating and cooling needs”

“I’m actually a competitor of TC but I know them well. They good people with a great owner, great employees, and an all around great company.”

“My HVAC system went down last week and it was 95 degrees out, and I have 2 young children at home. I called Travis Crawford HVAC and they sent a technician out to resolve the issue. Excellent customer service and great work. Travis Crawford himself came to service the house which I thought was pretty cool.”

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The information on this website is for informational purposes only; it is deemed accurate but not guaranteed. It does not constitute professional advice. All information
is subject to change at any time without notice. Contact us for complete details.